Shipping Policy

We ship forklift parts across the United States from Texas Equipment Emporium in Euless, Texas. This page explains how shipping charges are calculated and what to expect once you order.

Processing time

Most orders ship within 1–3 business days. You'll get an email with tracking once your order leaves us. If any item on your order is backordered, we'll ship what's available and send the rest as soon as it arrives, at no extra shipping charge.

Standard ground shipping (48 contiguous states and Washington, DC)

Ground shipping is a flat charge based on your order total:

Order total Shipping & handling
$0.00 – $24.99 $18.00
$25.00 – $149.99 $25.00
$150.00 – $299.99 $31.00
$300.00 – $499.99 $37.00
$500.00 – $649.99 $41.00
$650.00 and up FREE

We choose the carrier for ground shipments. Core charges are not counted toward the order total when calculating shipping.

Faster shipping

Need it sooner? Expedited UPS air services are available at checkout and are charged at the carrier's rate. Free shipping does not apply to air shipments.

Alaska, Hawaii, Puerto Rico and U.S. territories

Free shipping and the flat ground rates above do not apply. Shipping to Alaska, Hawaii, Puerto Rico, U.S. territories and APO/FPO addresses is charged at the carrier's rate, calculated at checkout.

Heavy and oversized items

To protect your parts from damage, any single item over 75 lbs, and any order over 300 lbs in total, may ship by freight truck (LTL). Large items such as forks, engines, tires and wheels over 75 lbs, pallet trucks, chargers, attachments, LP tanks, side shifters and special-order items are not eligible for free shipping. We'll contact you with a freight quote before shipping if your order includes any of these.

Order changes and cancellations

Orders can't be cancelled once they've been processed. If you need to change an order, contact us right away at sales@texas-ee.com or 817-600-5042 and we'll do our best to help.

Shipping damage and missing items

Please check your shipment as soon as it arrives. Note any visible damage on the carrier's delivery receipt and let us know within 12 hours. Wrong or missing items must be reported within 48 hours. See our Returns & Refunds page for details.

International orders

We currently ship within the United States only. For international orders, contact us and we'll quote shipping for your location.